Grievance Officer

Eduvion AI · Version 2026-10-15

Under Rule 3(2) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules 2021 and the Digital Personal Data Protection Act 2023, Eduvion AI has appointed a Grievance Officer to receive complaints about the Service and about personal data.

Grievance Officer

Name: Abhinav
Email: grievance@eduvionai.com
Working hours: Monday to Saturday, 10:00–18:00 IST
Address: EduvionAI (a sole proprietorship of Abhinav), Hisar, Haryana 125001, India

What happens next

We acknowledge every complaint within 24 hours with a reference number.
We resolve it, or tell you why we cannot, within 15 days of receiving it.
If you are unhappy with the outcome you may approach the Data Protection Board of India (for personal data) or the consumer forum with jurisdiction (for services).

What to include

Your name and the email on your account, the School's name, what happened and when, and any transaction or document reference. Do not send passwords or card details.